BitBox Shop

Here you will find general information regarding the BitBox shop order process.

Placing an order

Assuming you placed the order in our webshop:

Order status

Once you placed an order you will get an email that contains a links to your order detail page. On that page you can see the payment and shipping status of your order.

Payment status

  • Fully-charged: Your order is fully paid.
  • Confirmed BTC payment: Your order is fully paid via Bitcoin.
  • Unconfirmed BTC payment: Your Bitcoin payment is not confirmed yet, please wait 24h.
  • Not charged: Your order is not paid yet, please use the “Pay for order” button to pay. If you are paying via bank transfer the payment status will be Not charged until we have received your transfer.

Shipping status

  • Unfulfilled: Your order has not been shipped yet.
  • Fulfilled: Your order has been shipped.

Pre-order information

If your order contains a “PRE-ORDER” item, your order will be shipped as soon as that item is back in stock.

For a shipping estimate, see here

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