for buying a Shift Cryptosecurity product. We hope you will enjoy using it. If you can’t find what you’re looking for in this guide, please don’t hesitate to click here to contact us (or send an email to firstname.lastname@example.org).
When you receive your device please inspect that the plastic bag is intact and does not appear damaged. If the vacuum bag is damaged or cut open, looks different or if the gray pattern is missing on one of the four sides, do not use your device and click here to contact us (or send an email to email@example.com).
Here are some photos of the packaging and a closeup of the gray pattern to help you check:
Please note that our existing packaging is not a strong tamper-evident solution because it only requires a potential attacker to replicate the customized bag and re-package a potentially compromised device. However, it’s still good practice is to check for any signs of tampering. We are working on a significantly more sophisticated tamper-evident packaging solution, called BitBoxTep.
The following items should be in your box:
- BitBox02 device
- microSD card
- USB-C extension cable
- USB-C to USB-A adapter
- Rubber pulls