- Make sure you have your backup
- Resetting your BitBox02
Caution: Resetting your device deletes all data, including your seed, from the device. It is essential that you have a working backup of your wallet before you reset your BitBox02. If that is not the case you will most likely forever lose your coins!!!
If you want to reset your BitBox02 without the BitBoxApp, just type in an incorrect device password 10 times. Then your BitBox02 will reset to factory reset.
Go to “Device Settings” and select “Reset Device.”
Then confirm that you have a valid backup of your wallet and that you know your passphrase (in case you used one) and click “Reset Device”.